At Traivox, we respect your privacy and are committed to protecting your personal data in accordance with applicable data protection laws, including the General Data Protection Regulation.
Personal Data We Collect
We may collect and process the following personal information when you use our website:
- Name
- Email address
- Phone number
- Billing and shipping address
- Order and transaction details
- IP address and browser information
This information is collected when you place an order, contact customer support, or interact with our website.
How We Use Your Data
Your personal data may be used for the following purposes:
- Processing and delivering your orders
- Providing customer support
- Sending order updates and notifications
- Improving our website and services
- Preventing fraud and ensuring website security
Your Data Protection Rights
Under GDPR, you have the following rights regarding your personal data:
- Right to Access – Request copies of your personal data.
- Right to Rectification – Request correction of inaccurate information.
- Right to Erasure – Request deletion of your personal data.
- Right to Restrict Processing – Limit how your data is used.
- Right to Data Portability – Request transfer of your data to another organization.
If you wish to exercise any of these rights, please contact us.
Data Retention
We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy, including legal and accounting requirements.
Third-Party Services
We may use trusted third-party services such as payment processors, analytics tools, and shipping providers to operate our business. These providers only receive the data necessary to perform their services.
Cookies
Our website may use cookies to enhance your browsing experience and analyze website traffic. You can manage or disable cookies through your browser settings.
Contact for Privacy Requests
If you have any questions about how your data is handled or wish to exercise your GDPR rights, please contact us:
Email: support@traivox.com
Call: +919946234818
WhatsApp: +918129452686